Want responsive customers? Send a text.

95% percent of Americans own a cellphone and most of us carry our smartphones with us wherever we go. SMS templates are an incredibly effective way to request online reviews; it gives you everything you need to start a conversation with your customers. We are going to share some successful SMS review request templates you can use with your customers. These messages have a specific goal of getting clicks. We want customers to engage and move to the next step to be converted.

Your amazing [customer name]. Just wanted to let you know we’ve enjoyed working with you. Would you be willing to share your thoughts (good and bad) w/ others? [Review Funnel Link]

Hi [customer name], This is [your name], GM at [business]. “What’s it like there?” That’s the question I hear most often. You’re one of our regulars, a favorite. Would you be willing to share your experience? [Review Funnel Link]

Hey [customer name], can I ask for a tiny favor? Would you be willing to write a review for us? [Review Funnel Link]

We were voted “Best [your award]” by [Award Organization]. That’s nice and all, but we’re more interested in what you think. Willing to share? [Review Funnel Link]

[customer name], it’s [your name]. On a scale of 1 – 5, how likely are you to recommend us? [Review Funnel Link]

Have a successful SMS template you want to share? Drop us a note. We love to hear from our businesses what works and what doesn’t.